870-836-1000
Admission
After you arrive at OCMC, please visit our Admissions Office to ensure that all necessary information is gathered for your hospital stay.
The Admissions Office is located directly across from the Switchboard. If you enter through the entrance by the Emergency Department, Admissions will be directly in front of you. If you enter through the Main Entrance, turn right at the first hallway. At the end of the hallway you will come to a waiting area. Turn left, and Admissions will be directly on your left.
To assist us in serving you, please have the following items available (as applicable):
- Insurance card(s)
- Doctor's orders (if available)
- Medicare card/Medicaid card
- Driver’s license/state ID
- Social Security number
- Authorization document (HMO/PPO patients)
- Referral form
- List of current medications (prescription and over-the-counter)
- Emergency contact's name/ phone number/ address
If your insurance plan requires a referral form, please bring it with you. Insurance information must be provided within 24 hours of admission in order to meet our requirements for a timely notification to the payer. It is your responsibility to work with your physician and insurance carrier to meet the requirements of your insurance policy. Failure to do so may result in a denial/reduction of insurance coverage.
Programs are available for qualified applicants who are unable to meet their financial obligations, or for patients without insurance coverage. The Admission's Office can facilitate applications for Medicaid or other assistance programs.
Security and Confidentiality
All information is kept strictly confidential. The information you give us at registration is necessary to complete our records. It will also allow for the accurate billing of your health insurance carrier.
We encourage all patients not to bring valuables into the hospital for their visit. Ask the nurses station for assistance if you have valuables or a large amount of cash that you need to store while you are in the hospital. This service is available for patients only. Please remember to claim your items when you are discharged.
OCMC is not responsible for the loss of valuables not registered with us for safekeeping during your hospital stay.
Personal Items
There is limited storage space in our patient rooms, so please bring only a few personal items for your room: toilet articles, pajamas, a robe, slippers and reading materials. Maternity patients should bring clothes for the baby to wear home from the hospital and a car seat for the baby. Infants will not be able to leave if there is not a proper car seat in the vehicle.
Valuables
Please leave valuables at home or send them home with family members. This includes jewelry, electronics, large sums of money, etc. It is also a good idea to leave any medicine you were taking before you were admitted to the hospital at home. Your care team will make sure you get all the medications you need while you are in the hospital.